Multi Modal Data Collection

At DPI, we know the key to successful market research is asking the right people the right questions. We find the right people - even hard-to-recruit respondents.

Telephone/CATI interviews

Our state-of-the-art facilities have more than 200 in-house CATI stations with voice and data recording capabilities for multilingual research in the United States, India and around the world.

In-person interviews

Our international network reaches respondents wherever they are, in one center or in multiple centers.

Online/Web surveys

DPI performs programming based on client needs and administer Web Assisted Personal Interviews (WAPI), e-mail and Web-mail services.

PDA/Mobile data collection

Our advanced data collection tools - PDAs and handheld mobile devices - were developed specially for the retail segment, trade shows, conventions, and festivals to survey respondents at the point of experience.

Mystery shopping

Experienced and trained mystery shoppers provide valuable feedback to improve services and see your business from the perspective of a typical consumer.

Interactive voice response

Our Interactive Voice Response (IVR) system enables customers to dial in with feedback at their convenience 24 / 7

Focus groups

DPI has in-house focus group facilities and moderators, as well as outreach capabilities.